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Terms of Use

Effective Date: August 1, 2026


Website Terms of Use, Privacy Policy, and

Platform User Terms & Conditions

Effective Date: August 1, 2026

IMPORTANT NOTICE: These Website Terms of Use, Privacy Policy, and Platform User Terms & Conditions (collectively, these "Terms") govern access to and use of the websites, mobile-accessible pages, portals, applications, dashboards, software, tools, content, communications, job-routing services, and related services owned, operated, licensed, or controlled by Deco Market Solutions, Inc., a Georgia corporation ("Deco Market," "Deco," "we," "our," or "us"), including the proprietary platform and business system currently known as Deco Match, the websites located at decomatch.com, decomarketsolutions.com, and decodtfdirect.com, and any associated Deco-branded or Deco-operated website, storefront, portal, or interface (collectively, the "Platform"). By accessing or using the Platform, creating an account, clicking "I agree," participating in a demonstration, submitting or accepting a Job, uploading artwork or specifications, making or receiving payment, communicating through the Platform, or otherwise using the services made available by Deco, you agree to be bound by these Terms.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE PLATFORM.

Platform Summary

Deco Market owns, operates, develops, and commercializes Deco Match, a proprietary business-to-business technology platform, marketplace, operational system, and workflow designed to connect distributors, decorators, suppliers, production partners, vendors, and other authorized users in the promotional products, decorated apparel, contract decoration, embroidery, screen printing, heat press, direct-to-film, fulfillment, production, and related industries.

Through Deco Match, distributors and other authorized job posters may submit, post, route, manage, and coordinate decoration, fulfillment, production, or related jobs. Vetted decorators, suppliers, production partners, and other authorized service providers may receive notifications, review available opportunities, accept jobs, communicate regarding job requirements, and perform or assist with applicable services. Deco may charge order fees, membership fees, subscription fees, access fees, service fees, administrative fees, processing fees, or other fees in connection with the Platform.

Deco is not a decorator, distributor, manufacturer, broker, employment agency, fiduciary, insurer, guarantor, or party to every transaction between users unless Deco expressly agrees otherwise in a separate signed writing. Deco provides access to the Platform, routing and matching functionality, administrative tools, and related services. Deco does not guarantee job availability, job acceptance, revenue, profitability, user performance, decorator quality, production results, shipment timing, payment outcomes, uninterrupted access, or any specific commercial result.

Order of Documents and Separate Agreements

These Terms are designed to operate together with, and not replace, Deco’s separate written agreements, including confidentiality agreements, nondisclosure agreements, affiliate agreements, revenue-share agreements, decorator agreements, distributor agreements, order forms, statements of work, vendor terms, invoices, and job-specific requirements. If you are party to a separate written agreement signed by Deco, that signed agreement will control as between you and Deco only to the extent of a direct conflict with these Terms. Otherwise, these Terms apply in addition to that agreement. For avoidance of doubt, any confidentiality, intellectual-property, no-reverse-engineering, non-circumvention, limited-use, data-ownership, payment, fee, indemnity, venue, and equitable-relief provisions in a separate signed agreement are cumulative and not limited by these Terms.

Key User Categories and Platform Terms

Term

Meaning

Affiliate / Referral Partner

A person or entity authorized by Deco in a separate written agreement to promote Deco Match or refer potential distributors, decorators, customers, users, or industry participants.

Confidential Information

All non-public, proprietary, confidential, competitively sensitive, or trade-secret information disclosed, displayed, demonstrated, accessed, observed, or made available by or on behalf of Deco, including information relating to Deco Match, the Platform, software, workflows, routing logic, business methods, pricing, user lists, job information, account information, transaction data, product roadmaps, technical architecture, user interfaces, analytics, and derived materials.

Decorator / Service Provider

A vetted decorator, fulfillment provider, production partner, supplier, vendor, contractor, or other authorized user that views, accepts, performs, produces, fulfills, ships, supports, or otherwise assists with Jobs through or in connection with the Platform.

Distributor / Job Poster

A distributor, promotional-products company, customer-facing vendor, buyer, account holder, or other authorized user that posts, submits, routes, manages, procures, coordinates, or pays for Jobs through or in connection with the Platform.

Job

Any decoration, fulfillment, production, printing, transfer, embroidery, heat press, direct-to-film, apparel, promotional product, packaging, shipping, artwork-processing, design, procurement, or related work order, opportunity, project, request, task, engagement, or transaction submitted, routed, accepted, managed, or processed through or in connection with the Platform.

Platform Data

All Platform-generated data, user data, account data, transaction data, job data, usage data, metadata, analytics, business intelligence, reports, compilations, performance information, and information generated by or through Deco Match, subject to applicable law and any rights expressly retained by users in their own submitted content.

Restricted Product

Any business, platform, marketplace, technology, product, service, software, application, system, process, workflow, database, artificial-intelligence tool, commercial offering, or operational model that is competitive with, substantially similar to, derived from, based upon, or intended to perform the same or substantially similar function as Deco Match or a material component of the Platform.

User

Any person or entity that accesses or uses the Platform, including distributors, job posters, decorators, service providers, affiliates, vendors, suppliers, employees, agents, administrators, representatives, and other authorized account users.

PART A - WEBSITE TERMS OF USE

1. Acceptance of Terms

These Website Terms of Use govern all public and restricted-access websites, pages, portals, applications, dashboards, software interfaces, documentation, content, forms, demonstrations, landing pages, and related online services made available by Deco. These Terms incorporate the Privacy Policy in Part B, and the Platform User Terms & Conditions in Part C. Additional written agreements may apply to specific users, jobs, referrals, demonstrations, integrations, pilots, or commercial relationships.

2. Eligibility; Authority; Business Use

The Platform is intended for business and commercial use only. You represent that you are at least eighteen (18) years old, have legal authority to bind yourself and any entity on whose behalf you access or use the Platform, and will use the Platform only for lawful business purposes. If you use the Platform on behalf of an entity, references to “you” include both you and that entity.

3. Accounts; Credentials; Authorized Personnel

Deco may require account registration, approval, onboarding, vetting, or identity verification before allowing access to some or all Platform features. You agree to provide accurate and current information, maintain the confidentiality of login credentials, restrict access to authorized personnel, promptly update account information, and notify Deco of unauthorized access, credential compromise, or suspected security incidents. You are responsible for all activity under your account and for ensuring that your employees, contractors, agents, and representatives comply with these Terms.

4. Clickwrap Consent; Electronic Communications

Deco requires users to affirmatively accept these Terms and the Privacy Policy before registration, application, account creation, or other Platform access, and Deco may require affirmative clickwrap acceptance of job-specific requirements, pricing terms, privacy notices, or other policies at registration, login, checkout, job posting, job acceptance, upload, demonstration, or other Platform steps. Deco may record and retain the accepted version, timestamp, IP address, account identifier, and related acceptance records. You consent to receive electronic communications from Deco, including legal notices, account notices, operational messages, job notifications, invoices, payment confirmations, support messages, and updates. Electronic signatures, checkbox consent, click-through acceptance, email confirmations, and other electronic records may satisfy any legal requirement that a communication or agreement be in writing.

5. Ownership of Website and Platform Content

All content, materials, software, code, workflows, dashboards, interfaces, graphics, text, videos, documentation, forms, business methods, designs, product names, service names, trademarks, service marks, logos, and other materials available on or through the website or Platform are owned by Deco or its licensors and are protected by intellectual-property, trade-secret, unfair-competition, and other laws. Except as expressly permitted in these Terms or in a separate signed writing, you may not copy, reproduce, display, publish, sell, resell, distribute, license, sublicense, modify, create derivative works from, or otherwise exploit any website or Platform content.

6. Limited Website License

Subject to your compliance with these Terms, Deco grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the public-facing website and, if authorized, restricted Platform areas solely for your internal business purposes and solely in the manner permitted by Deco. All rights not expressly granted are reserved by Deco.

7. Prohibited Website Conduct

You agree not to use the website or Platform to:

violate any law, regulation, third-party right, contract, industry rule, or Platform policy;

submit false, misleading, inaccurate, deceptive, infringing, unlawful, or unauthorized content;

scrape, crawl, harvest, export, compile, or otherwise collect data except as expressly authorized in writing by Deco;

bypass, disable, interfere with, or circumvent any security, authentication, access-control, monitoring, rate-limit, contractual, or technical restriction;

introduce malware, harmful code, bots, scripts, denial-of-service tools, or other disruptive technology;

impersonate another person or entity, misrepresent your authority, or use another user’s account without authorization;

access the website or Platform for competitive analysis, benchmarking, product development, model training, reverse engineering, or development of any Restricted Product; or

interfere with Deco’s business relationships, Platform operations, user relationships, payment processes, or commercial opportunities.

8. No Reverse Engineering; No Copying; No Competitive Analysis

You shall not, directly or indirectly, and shall not permit any third party to reverse engineer, decompile, disassemble, copy, recreate, derive, benchmark, analyze, inspect, monitor, test, evaluate, scrape, crawl, mine, or attempt to discover the source code, object code, architecture, algorithms, platform logic, routing rules, matching logic, workflows, data structures, technical design, operational processes, business methods, pricing model, vendor model, user model, customer model, matching process, routing process, user experience, or underlying ideas of Deco Match, the Platform, or any Confidential Information. You further agree not to use the Platform, website, demonstrations, documentation, or Confidential Information to develop, operate, fund, invest in, support, assist, improve, commercialize, or train any Restricted Product or competing business.

9. Confidential Demonstrations; No Recording or Screenshotting

Any access to product demonstrations, prototypes, beta environments, walkthroughs, screen shares, dashboards, credentials, demo links, documentation, or non-public Platform materials is provided solely for the limited purpose authorized by Deco. You may not record, photograph, screenshot, screen capture, download, copy, share, summarize, excerpt, publish, post, disclose, or distribute any demonstration, interface, workflow, dashboard, documentation, meeting, product walkthrough, or non-public Platform material without Deco’s prior written consent.

10. Feedback and Suggestions

If you provide feedback, suggestions, ideas, recommendations, improvements, modifications, feature requests, observations, comments, or other input concerning Deco Match, the Platform, or Deco’s business, you agree that such feedback is non-confidential as to you and becomes the sole and exclusive property of Deco. Deco may use, disclose, develop, commercialize, modify, incorporate, assign, license, or otherwise exploit such feedback without restriction, compensation, attribution, accounting, or obligation to you.

11. Third-Party Services and Links

The website or Platform may integrate with or link to third-party websites, payment processors, hosting providers, analytics tools, communication tools, shipping providers, file-storage systems, software vendors, supplier systems, or other services. Deco is not responsible for third-party services, content, terms, privacy practices, outages, fees, or failures. Your use of third-party services may be subject to separate third-party terms.

12. DMCA; Intellectual-Property Notices

Deco respects intellectual-property rights. If you believe material on the website or Platform infringes your copyright, please send a notice compliant with 17 U.S.C. § 512(c)(3) to Deco’s designated agent:

Deco Market Solutions, Inc.
5885 Cumming Highway NE, Suite 108-288
Sugar Hill, Georgia 30518
Attn: Brian A. Cole / Legal and IP Notices
Email: support@decomatch.com

Deco may remove or disable access to allegedly infringing material, forward notices to appropriate parties, and terminate accounts of repeat infringers.

13. Accessibility

Deco strives to make its website and Platform reasonably accessible and usable. If you encounter accessibility barriers, please contact Deco at support@decomatch.com so that Deco can evaluate the issue and, where appropriate, assist or improve its services.

14. Changes to Terms or Platform

Deco may update these Terms by posting a revised version with a new effective date or by otherwise providing notice. Deco may also modify, suspend, discontinue, restrict, or replace any website or Platform feature, workflow, service, pricing structure, integration, content, or functionality at any time in its business judgment. Continued use of the website or Platform after changes are posted or notice is provided constitutes acceptance of the updated Terms.

PART B - PRIVACY POLICY

1. Overview

This Privacy Policy explains how Deco collects, uses, discloses, stores, and protects information relating to website visitors, account holders, distributors, job posters, decorators, service providers, affiliates, referral partners, vendors, suppliers, and other users of the Platform. This Policy applies to information collected through the website, Platform, demonstrations, onboarding processes, job workflows, support communications, payment processes, and related communications with Deco.

2. Categories of Information Collected

Deco may collect the following categories of information:

  1. account and contact information, including name, business name, title, email address, phone number, mailing address, login credentials, role, and authorized-user information;
  2. business and profile information, including company type, distributor status, decorator capabilities, production capacity, equipment, service areas, qualifications, onboarding materials, tax information, insurance information, payment preferences, and compliance documentation;
  3. job and order information, including postings, specifications, artwork, design files, product information, quantities, deadlines, shipping information, communications, status updates, proof approvals, production notes, completion records, disputes, ratings, and performance history;
  4. payment and transaction information, including billing details, payout details, invoices, receipts, amounts charged, amounts paid, order fees, membership fees, platform fees, refunds, credits, chargebacks, taxes, and tax-related records;
  5. device, log, and analytics information, including IP address, device identifiers, browser type, operating system, log data, pages viewed, features used, referring pages, clicks, timestamps, and interaction data;
  6. communications and support information, including emails, messages, chat communications, call notes, support requests, feedback, survey responses, and demonstration or onboarding notes; and
  7. information from third parties, including payment processors, hosting providers, analytics providers, affiliate or referral partners, vetting vendors, publicly available sources, and other users.

3. Sources of Information

Deco may collect information directly from you, automatically through cookies and similar technologies, from other Platform users, from affiliates or referral partners, from payment processors and service providers, from publicly available sources, and from third parties involved in onboarding, vetting, payment, support, shipping, analytics, hosting, security, or Platform operations.

4. How Deco Uses Information

Deco uses information to operate, provide, maintain, secure, and improve the Platform; create and manage accounts; evaluate, vet, onboard, and support users; route, administer, track, and document Jobs; facilitate communications between applicable users; process invoices, payments, fees, refunds, chargebacks, and payouts; maintain transaction records; personalize user experience; provide customer support; analyze Platform performance; develop new features; detect and prevent fraud, abuse, unauthorized access, security incidents, and violations; enforce agreements; comply with legal obligations; respond to lawful requests; and communicate with you regarding the Platform, Jobs, services, updates, and marketing where permitted by law.

5. Cookies and Similar Technologies

Deco may use cookies, pixels, SDKs, local storage, log files, and similar technologies to operate the website and Platform, authenticate users, remember preferences, maintain sessions, analyze usage, improve performance, secure the Platform, and support marketing or analytics. You may control cookies through your browser settings, but disabling cookies may limit certain Platform features.

6. Sharing of Information

Deco may share information with:

  1. service providers that support hosting, storage, analytics, payments, billing, payouts, email, SMS, customer support, vetting, security, file processing, shipping, and other Platform operations;
  2. other Platform users as reasonably necessary to post, route, accept, perform, communicate about, complete, dispute, or pay for Jobs;
  3. affiliates, referral partners, and business partners where reasonably necessary to administer referrals, onboarding, reporting, commissions, or integrated business relationships;
  4. professional advisors, insurers, auditors, accountants, attorneys, and financing sources;
  5. government authorities, courts, regulators, law enforcement, or third parties when Deco believes disclosure is required by law or reasonably necessary to protect rights, safety, property, Platform integrity, users, or Deco’s business; and
  6. successors, buyers, or counterparties in connection with a merger, acquisition, financing, reorganization, asset sale, equity sale, change of control, bankruptcy, or similar corporate transaction.

Deco does not sell personal information for money. Deco does not permit service providers to use personal information for their own marketing without appropriate authorization.

7. Job, Artwork, and Transaction Information

The Platform necessarily involves sharing certain job, artwork, specifications, communications, shipping, payment, and transaction information among applicable users and service providers to route, accept, perform, administer, and complete Jobs. Users should not upload confidential, sensitive, regulated, or third-party materials unless they have the right to do so and the materials are necessary for the applicable Job.

8. Payments

Payment information may be processed by third-party payment processors. Deco does not intend to store full payment-card numbers. Payment processors’ separate terms and privacy policies may apply. Deco may retain transaction records, invoices, receipts, payout records, tax records, chargeback information, and related payment information as necessary for business, accounting, tax, legal, and compliance purposes.

9. Data Security

Deco uses commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, disclosure, alteration, or destruction. No online system is perfectly secure. You are responsible for maintaining the confidentiality of your credentials, using appropriate security measures, and promptly notifying Deco of suspected unauthorized access or misuse.

10. Retention

Deco retains information for as long as reasonably necessary to provide the Platform, maintain business records, administer Jobs, process payments and payouts, comply with legal, tax, accounting, and regulatory obligations, resolve disputes, enforce agreements, protect rights, prevent fraud or abuse, and maintain Platform security. Deco may delete, de-identify, or aggregate information when it is no longer reasonably needed.

11. Your Choices

You may opt out of marketing emails by using the unsubscribe link in those emails or by contacting Deco. You may manage cookies through browser settings. You may update certain account information through the Platform or by contacting Deco. Some operational, transactional, security, or legal communications are necessary and may not be subject to marketing opt-out.

12. U.S. State Privacy Rights

Residents of certain U.S. states may have rights to access, delete, correct, or opt out of certain processing of personal information, subject to applicable exceptions. To submit a privacy request, email Deco with "Privacy Request" in the subject line and identify your state of residence and the right you seek to exercise. Deco will verify and respond to requests as required by applicable law. If Deco denies a request and applicable law provides an appeal right, you may appeal by emailing Deco with "Privacy Appeal" in the subject line and explaining the basis for your appeal.

13. Children’s Privacy

The Platform is intended for business users and is not directed to children. Deco does not knowingly collect personal information from individuals under sixteen (16) years old. If Deco learns that it has collected such information, Deco will take reasonable steps to delete it.

14. International Users

The Platform is operated from the United States. If you access the Platform from outside the United States, you understand that your information may be processed in the United States and other jurisdictions where Deco or its service providers operate, which may have data-protection laws different from those in your jurisdiction.

15. Changes to Privacy Policy

Deco may update this Privacy Policy from time to time. Changes will be posted with an updated effective date. Continued use of the Platform after changes are posted or notice is provided constitutes acceptance of the updated Policy.

16. Privacy Contact

For privacy inquiries, please contact Deco at:

Deco Market Solutions, Inc.
5885 Cumming Highway NE, Suite 108-288
Sugar Hill, Georgia 30518
Attn: Brian A. Cole / Privacy Requests
Email: support@decomatch.com

PART C - PLATFORM USER TERMS & CONDITIONS

1. Scope of Platform User Terms

These Platform User Terms & Conditions govern access to and use of Deco Match and any related Platform features, including account creation, user onboarding, demonstrations, job posting, job routing, job acceptance, communications, file uploads, artwork processing, payment, membership participation, referral participation, administrative tools, and related services. These Platform User Terms apply to all Users unless a separate signed written agreement with Deco expressly states otherwise.

2. Platform Role; No Guarantee of Work, Revenue, Performance, or Results

Deco Match is a technology-enabled routing, matching, marketplace, workflow, and administrative platform. Deco does not guarantee that any Distributor will post Jobs, that any Decorator will receive Jobs, that any Job will be accepted, that any user will perform, that any Job will be profitable, that any goods or services will meet expectations, that payment will be collected or made in all circumstances, or that any user will achieve any specific revenue, savings, growth, timing, production, or commercial result.

3. User Vetting; Account Approval; Continuing Eligibility

Deco may approve, deny, suspend, terminate, restrict, or condition access to the Platform in its sole business judgment. Deco may require onboarding forms, capability information, equipment details, tax documentation, payment information, insurance information, references, background or business checks, sample work, identity verification, or other information before or after granting Platform access. Continued access may be conditioned on maintaining accurate information, satisfying applicable standards, complying with these Terms, maintaining required credentials or insurance, and meeting Deco’s operational requirements.

4. Independent Businesses; No Employment, Agency, Franchise, Partnership, or Fiduciary Relationship

Users are independent businesses or authorized representatives of independent businesses. These Terms do not create any employment, agency, partnership, joint venture, fiduciary, franchise, representative, reseller, exclusive distribution, or similar relationship between Deco and any User, or among Users. No User may bind Deco, modify Deco’s terms, waive Deco’s rights, make promises on Deco’s behalf, collect funds for Deco, or hold itself out as Deco’s agent, owner, operator, developer, partner, or authorized representative except as expressly authorized in a separate written agreement signed by Deco.

5. Distributor / Job Poster Responsibilities

Distributors and other Job Posters are responsible for:

  1. submitting accurate, complete, lawful, and timely Job information, artwork, specifications, quantities, deadlines, shipping information, and special instructions;
  2. having all rights, licenses, consents, approvals, and authorizations necessary to upload and use artwork, trademarks, logos, designs, images, text, customer materials, and other Job materials;
  3. reviewing and approving proofs, samples, changes, substitutions, deadlines, and final production details where required;
  4. communicating promptly and professionally regarding Job requirements, changes, disputes, approvals, and issues;
  5. paying all applicable amounts, including Job charges, order fees, platform fees, membership fees, service fees, taxes, shipping charges, chargebacks, and other amounts due; and
  6. complying with all applicable laws, customer obligations, product-safety requirements, advertising rules, intellectual-property rules, import/export rules, tax obligations, and industry standards.

6. Decorator / Service Provider Responsibilities

Decorators and other Service Providers are responsible for:

  1. accurately representing capabilities, equipment, capacity, turnaround times, service areas, qualifications, pricing, availability, and compliance status;
  2. reviewing Job specifications before acceptance and accepting only Jobs the Service Provider is qualified and able to perform;
  3. performing accepted Jobs in a professional, workmanlike, timely, and commercially reasonable manner consistent with applicable specifications, proofs, approvals, industry standards, and applicable law;
  4. promptly communicating production issues, delays, artwork problems, quality concerns, substitutions, shipping issues, or other material changes;
  5. maintaining appropriate equipment, staffing, insurance, permits, licenses, workplace practices, and safety procedures;
  6. not subcontracting or rerouting accepted Jobs except as permitted by Deco or the applicable Job requirements; and
  7. being responsible for workmanship, production quality, delays, losses, errors, omissions, rework, recalls, customer claims, or third-party claims arising from the Service Provider’s performance or nonperformance.

7. Job Posting, Acceptance, Changes, and Completion

A Job is not binding merely because it is posted or displayed unless the Platform workflow, Job terms, or separate written agreement provides otherwise. Deco may route, display, withhold, reassign, cancel, suspend, or remove Jobs in its business judgment. A Decorator’s acceptance of a Job may create obligations between applicable users and may trigger payment, production, communication, completion, and compliance requirements. Any requested change to specifications, quantities, artwork, deadlines, shipping instructions, or pricing must be submitted and approved through the applicable Platform workflow or other process authorized by Deco.

8. Job Communications; Platform Records

Users should conduct Job-related communications through the Platform or other Deco-approved channels when available. Deco may maintain records of communications, postings, acceptances, approvals, status updates, disputes, proofing decisions, and payment events for administrative, support, compliance, enforcement, analytics, and business purposes. Deco may rely on Platform records to administer Jobs, fees, disputes, user performance, and account status.

9. Artwork, Marks, Customer Materials, and User Content

Users retain any ownership rights they have in content they submit to the Platform, including artwork, logos, designs, specifications, instructions, messages, files, images, text, business information, and other materials (collectively, "User Content"). By submitting User Content, you grant Deco a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, process, display, transmit, disclose, modify, create technical derivatives of, and otherwise use User Content as necessary to operate, provide, secure, support, improve, document, and enforce the Platform and related services. You represent and warrant that you have all rights necessary to submit and use User Content and that User Content does not infringe, misappropriate, violate, or unlawfully disclose any third-party rights or confidential information.

10. Prohibited User Content and Jobs

You may not submit, post, accept, perform, produce, ship, or facilitate any Job or User Content that is unlawful, infringing, counterfeit, deceptive, defamatory, obscene, harassing, discriminatory, unsafe, regulated in a manner not disclosed to Deco, or otherwise prohibited by Deco. Deco may remove or reject Jobs or User Content, suspend accounts, and report unlawful activity where appropriate.

11. No Off-Platform Circumvention

Users shall not circumvent, bypass, avoid, or interfere with Deco’s relationship with any Distributor, Decorator, supplier, vendor, production partner, customer, user, affiliate, referral source, business partner, developer, contractor, or other person or entity connected to Deco Match. Without limiting the foregoing, Users shall not encourage or participate in processing Jobs outside Deco Match, avoiding Deco fees, avoiding Platform rules, avoiding Deco billing processes, or entering into separate relationships for the purpose of replacing, duplicating, competing with, or avoiding Deco Match.

12. No Solicitation or Misuse of Relationships

During your use of the Platform and for twenty-four (24) months thereafter, you shall not use any relationship, contact, introduction, user information, Job information, pricing information, account information, Platform Data, Confidential Information, or business opportunity learned through Deco or Deco Match to solicit, divert, induce, encourage, or attempt to solicit, divert, induce, or encourage any Distributor, Decorator, supplier, vendor, production partner, customer, user, affiliate, referral source, employee, contractor, developer, or business partner of Deco to terminate, reduce, impair, avoid, or alter its relationship with Deco or Deco Match, except to the extent prohibited by applicable law.

13. Confidentiality and Limited Use of Platform Information

Users may receive or access Confidential Information through demonstrations, onboarding, Platform use, Job participation, communications, referral activities, beta testing, integrations, support, or other interactions with Deco. Users shall hold all Confidential Information in strict confidence and shall not disclose, publish, transmit, transfer, sell, license, distribute, reproduce, copy, summarize, excerpt, display, demonstrate, or otherwise make available any Confidential Information except as strictly necessary to use the Platform as authorized by Deco. Users shall use Confidential Information solely for the limited purpose authorized by Deco and not for their own commercial advantage, to compete with Deco, to develop or improve any product or service, to assist any third party, or for any unauthorized purpose.

14. Confidentiality Exclusions

Confidential Information does not include information that a User can prove by competent written records: (a) was lawfully known to the User before disclosure by Deco without breach of any obligation; (b) becomes publicly available through no breach by the User; (c) is lawfully received from a third party without restriction and without breach of any obligation owed to Deco; or (d) is independently developed by the User without use of, reference to, reliance upon, or benefit from Confidential Information. These exclusions do not apply to trade secrets to the extent protected under applicable law. A combination of information is not excluded merely because individual elements are publicly known unless the combination as a whole and its principles of operation are publicly known.

15. Platform Data Ownership; Usage Data; Analytics

As between Deco and Users, Deco owns and controls all Platform Data, subject to applicable law and any rights Users expressly retain in their own User Content. Deco may use Platform Data, including de-identified, aggregated, statistical, operational, performance, transaction, and usage information, to operate, secure, improve, commercialize, analyze, market, and develop the Platform and Deco’s business. Users shall not copy, export, scrape, download, transfer, sell, disclose, process, analyze, aggregate, commercialize, or use Platform Data for any purpose other than authorized Platform use.

16. Data Security; Incident Notification

Users shall maintain commercially reasonable administrative, technical, and physical safeguards to protect Platform credentials, User Content, Job information, customer information, payment information, Platform Data, and Confidential Information. Users shall not share credentials or permit unauthorized access. Users shall promptly notify Deco in writing of any actual or suspected unauthorized access, disclosure, copying, loss, compromise, or misuse of any Platform account, credentials, Platform Data, User Content, Job information, or Confidential Information.

17. Artificial Intelligence, Automation, and Data Training Restrictions

You may not use the Platform, Confidential Information, Platform Data, User Content of other users, Job information, screenshots, workflows, documentation, pricing information, user information, or other Deco materials to train, fine-tune, prompt, improve, test, validate, benchmark, or develop any artificial-intelligence model, machine-learning model, large language model, algorithm, automation, database, software tool, or similar technology without Deco’s prior written consent.

18. Fees; Order Fees; Membership Fees; Taxes

Deco may charge Fees in connection with the Platform, including order fees, membership fees, subscription fees, platform fees, access fees, service fees, administrative fees, processing fees, and other amounts. Deco currently charges a thirty-five dollar ($35.00) Platform Order Fee to Distributors for each completed Job processed through Deco Match. Deco reserves the right to modify Platform Order Fees and other applicable Fees from time to time by updating pricing on the Platform or otherwise providing notice to users. Fees may vary by user category, Job type, account status, service level, promotion, written agreement, or Platform workflow. Unless otherwise stated in writing, all Fees are payable in U.S. dollars and exclusive of taxes. You are responsible for all taxes, duties, governmental charges, and payment costs associated with your transactions, except taxes based on Deco’s net income.

19. Payment Authorization; Failed Payments; Chargebacks

You authorize Deco and its payment processors to charge, debit, credit, or otherwise process your selected payment method for all amounts due. You agree to maintain current billing and payout information. Late, failed, reversed, disputed, or charged-back payments may result in suspension, termination, collection efforts, offset, withholding, reversal of payouts, late fees to the extent permitted by law, and recovery of costs and attorneys’ fees. Users agree to contact Deco in good faith and allow Deco a reasonable opportunity to investigate and resolve any billing dispute before initiating a chargeback. Deco may suspend affected accounts while a disputed payment is under review. Initiating a chargeback without first giving Deco a reasonable opportunity to resolve a payment issue may constitute a breach of these Terms.

20. Payouts to Decorators or Service Providers

If the Platform supports payouts to Decorators or Service Providers, payout timing, eligibility, deductions, offsets, reserves, holds, chargebacks, refunds, tax reporting, and payment methods may be governed by Platform workflows, separate written agreements, and payment-processor requirements. Deco may withhold, offset, delay, reverse, or condition payouts to address suspected fraud, disputes, nonperformance, rework, refunds, chargebacks, tax documentation, legal requirements, breach of these Terms, or risk to Deco or other users.

21. Refunds, Credits, Cancellations, Rework, and Disputes

Unless otherwise required by law or expressly approved by Deco, membership fees are generally non-refundable. Job-related fees are generally non-refundable once production or services have begun. Refunds, credits, cancellations, rework, rejected Jobs, incomplete Jobs, disputed Jobs, late Jobs, damaged goods, nonconforming work, and similar issues will otherwise be handled in accordance with applicable Platform workflows, Job-specific terms, separate written agreements, and Deco’s business judgment. Deco may facilitate communication or administrative resolution, but Deco is not obligated to resolve every dispute between users or to pay amounts not expressly owed by Deco. Users remain responsible for their own Job obligations, customer obligations, workmanship, materials, delays, shipping, and legal compliance.

22. Affiliate and Referral Relationships

Affiliates, referral partners, strategic partners, and other parties promoting Deco Match are governed by separate written agreements signed by Deco. No person or entity is entitled to any commission, referral fee, revenue share, attribution, continuing commission, marketing right, access right, or other compensation unless expressly provided in a written agreement signed by Deco. Affiliates and referral partners may not make unauthorized statements, promises, warranties, guarantees, pricing commitments, or representations concerning Deco, Deco Match, job availability, revenue potential, user performance, uptime, commercial outcomes, or any other matter. They may not bind Deco or modify these Terms.

23. Integrations, Vendors, Suppliers, and Third-Party Tools

The Platform may interact with vendors, suppliers, production partners, shipping providers, payment processors, software tools, APIs, storefronts, analytics tools, communication systems, or other third-party services. Deco may approve, deny, suspend, modify, discontinue, or replace integrations in its business judgment. Users are responsible for obtaining and complying with any required third-party licenses, accounts, permissions, and terms.

24. Beta Features, Pilots, Demonstrations, and Testing

Deco may offer beta features, pilots, demonstrations, prototypes, testing environments, early access features, or limited releases. Such access is provided for evaluation or limited operational use only, may be modified or revoked at any time, may be incomplete or contain errors, and may be subject to additional restrictions. All non-public information relating to beta features, pilots, demonstrations, prototypes, and testing environments is Confidential Information.

25. Compliance with Laws and Industry Rules

Users must comply with all applicable federal, state, local, and international laws, rules, regulations, ordinances, industry requirements, product-safety standards, labor and employment laws, tax laws, privacy and data-security laws, intellectual-property laws, advertising laws, shipping laws, import/export laws, sanctions laws, anti-bribery laws, and consumer-protection laws. Users are solely responsible for determining and satisfying legal requirements applicable to their business, Jobs, products, services, customers, and transactions.

26. Export, Sanctions, and Prohibited Users

You represent that you are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive U.S. sanctions, and that you are not identified on any U.S. government restricted-party list. You agree not to use the Platform in violation of U.S. export-control, sanctions, or anti-boycott laws.

27. User Representations and Warranties

You represent and warrant that: (a) you have authority to enter into and perform these Terms; (b) your use of the Platform will comply with applicable law and all agreements binding you; (c) all information you provide is accurate and complete; (d) you have all rights necessary for User Content and Jobs you submit, accept, or perform; (e) you will not misuse the Platform, Confidential Information, Platform Data, or other users’ information; and (f) your performance will not infringe, misappropriate, or violate any third-party right.

28. Suspension, Restriction, and Termination

Deco may suspend, restrict, or terminate access to all or part of the Platform at any time with or without notice if Deco believes that a User has violated these Terms, violated law, failed to pay amounts owed, submitted false information, engaged in fraud or misconduct, misused the Platform, created security concerns, infringed rights, failed vetting, failed to perform, caused disputes or chargebacks, damaged Deco’s business or reputation, or otherwise acted inconsistently with Platform requirements. Upon termination, your right to access the Platform ceases, but obligations that by their nature should survive will survive.

29. Return or Destruction of Confidential Information

Upon Deco’s request or upon termination of your access, you shall promptly return or destroy all Confidential Information and all copies, extracts, summaries, notes, analyses, screenshots, recordings, files, credentials, materials, and derivatives thereof, whether in written, electronic, visual, or other form. Upon request, you shall certify compliance in writing. Any retained archival copies required by law or bona fide retention systems remain subject to these Terms for so long as retained.

30. Enhanced Remedies for Platform Misuse

You acknowledge that unauthorized disclosure, misuse, copying, screenshotting, scraping, data extraction, reverse engineering, competitive use, circumvention, or misappropriation of Deco Match, the Platform, Confidential Information, Platform Data, user information, Job information, or Deco materials may cause substantial harm to Deco, including loss of trade-secret protection, loss of competitive advantage, loss of user relationships, loss of business opportunities, loss of goodwill, product dilution, market confusion, and harm difficult or impossible to calculate. Deco may seek all remedies available at law or in equity, including actual damages, disgorgement, statutory damages where applicable, indemnification, attorneys’ fees, injunctive relief, specific performance, preservation orders, expedited discovery, and return or destruction of materials. If a separate written agreement with you provides for liquidated damages, those liquidated-damages provisions are cumulative and remain fully enforceable according to their terms.

31. Injunctive and Equitable Relief

You acknowledge that any actual or threatened breach of these Terms relating to Confidential Information, trade secrets, intellectual property, reverse engineering, unauthorized access, unauthorized copying, data extraction, competitive use, circumvention, Platform misuse, user-data misuse, or payment interference may cause immediate and irreparable harm for which monetary damages may be inadequate. Deco shall be entitled to seek temporary, preliminary, and permanent injunctive relief, specific performance, preservation orders, expedited discovery, and any other appropriate equitable remedy, without the necessity of proving actual damages or posting bond, in addition to any other rights or remedies available at law or in equity.

32. Disclaimer of Warranties

THE WEBSITE, PLATFORM, DECO MATCH, JOB-ROUTING FUNCTIONALITY, MATCHING FUNCTIONALITY, COMMUNICATION TOOLS, PAYMENT TOOLS, CONTENT, PLATFORM DATA, USER CONTENT, JOB INFORMATION, DEMONSTRATIONS, BETA FEATURES, AND ALL RELATED SERVICES AND MATERIALS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DECO DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUALITY, AVAILABILITY, SECURITY, RELIABILITY, WORKMANSHIP, COMMERCIAL SUCCESS, AND UNINTERRUPTED OR ERROR-FREE OPERATION. DECO DOES NOT WARRANT THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS, THAT JOBS WILL BE AVAILABLE OR ACCEPTED, THAT USERS WILL PERFORM, THAT DECORATION OR FULFILLMENT RESULTS WILL MEET EXPECTATIONS, THAT PAYMENTS WILL BE COLLECTED OR MADE IN ALL CIRCUMSTANCES, OR THAT ERRORS OR DEFECTS WILL BE CORRECTED.

33. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DECO AND ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, SERVICE PROVIDERS, AND REPRESENTATIVES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, MULTIPLIED, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOSS OF GOODWILL, LOSS OF DATA, SUBSTITUTE SERVICES, PRODUCTION DELAYS, FAILED JOBS, CUSTOMER CLAIMS, CHARGEBACKS, REWORK, DEFECTIVE PRODUCTS, SHIPPING LOSSES, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT FOR AMOUNTS EXPRESSLY OWED BY DECO UNDER A SEPARATE SIGNED WRITING, DECO’S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO DECO FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100).

34. Indemnification

You agree to indemnify, defend, and hold harmless Deco and its owners, directors, officers, shareholders, employees, contractors, agents, affiliates, licensors, service providers, successors, and assigns from and against any and all claims, demands, actions, damages, losses, liabilities, costs, expenses, judgments, settlements, penalties, fines, and attorneys’ fees arising out of or relating to:

  1. your access to or use of the website, Platform, Deco Match, or any Deco materials;
  2. your User Content, Job materials, artwork, trademarks, logos, designs, specifications, customer materials, or instructions;
  3. any Job you submit, accept, manage, produce, fulfill, ship, support, pay for, or otherwise handle;
  4. your breach or threatened breach of these Terms or any separate written agreement with Deco;
  5. your violation of applicable law, third-party rights, privacy rights, intellectual-property rights, data-security obligations, or contractual obligations;
  6. your unauthorized access, use, disclosure, copying, reverse engineering, competitive use, circumvention, or misuse of Confidential Information, Platform Data, Deco Match, or the Platform;
  7. your negligence, gross negligence, willful misconduct, fraud, misrepresentation, or unlawful conduct; and
  8. any act or omission of your employees, contractors, agents, representatives, affiliates, customers, suppliers, vendors, or other persons acting on your behalf.

35. Attorneys’ Fees and Costs

In the event of any dispute, claim, action, proceeding, collection effort, or enforcement effort arising out of or relating to these Terms, Deco shall be entitled to recover its reasonable attorneys’ fees, costs, and expenses from you if Deco substantially prevails or obtains any material relief, including injunctive relief, damages, payment, return or destruction of Confidential Information, or other enforcement of these Terms. If applicable law requires mutuality for this provision, the prevailing party shall be entitled to recover reasonable attorneys’ fees, costs, and expenses from the non-prevailing party.

36. Governing Law; Venue; Pre-Suit Mediation

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict-of-law principles. Except for actions seeking temporary, preliminary, or permanent injunctive relief, specific performance, collection of undisputed amounts, or other equitable relief, the parties shall first attempt in good faith to resolve any dispute through informal negotiation. If not resolved within thirty (30) days after written notice of the dispute, either party may request non-binding mediation in the Atlanta, Georgia metropolitan area, remotely by videoconference, or at another location or format agreed by the parties. If the dispute is not resolved through mediation within thirty (30) days after the mediation request, either party may file suit in accordance with this Section.

Any action arising out of or relating to these Terms, the website, the Platform, Deco Match, or any related services shall be brought exclusively in the state courts located in Gwinnett County, Georgia, or, if federal jurisdiction exists, in the United States District Court for the Northern District of Georgia. You irrevocably consent to personal jurisdiction and venue in such courts and waive objections based on inconvenient forum or lack of personal jurisdiction. Nothing in this Section prevents Deco from seeking immediate injunctive or equitable relief when necessary to prevent irreparable harm, protect Confidential Information, protect intellectual property, prevent circumvention, prevent misuse of the Platform, enforce payment obligations, or enforce restrictive obligations.

37. Jury Trial and Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND DECO WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION. EACH PARTY MAY BRING CLAIMS ONLY IN ITS INDIVIDUAL CAPACITY.

38. Reformation; Severability

The parties intend for these Terms, including all restrictions, to be enforceable to the fullest extent permitted by law. If any provision is found invalid, illegal, overbroad, or unenforceable, such provision shall be modified, reformed, blue-penciled, or limited to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force. If a court declines to reform any provision, the invalid or unenforceable portion shall be severed, and the remainder shall continue in effect.

39. Assignment

You may not assign, delegate, transfer, or sublicense these Terms or any rights or obligations hereunder without Deco’s prior written consent. Deco may assign these Terms to any affiliate, successor, purchaser, acquiring entity, or entity acquiring substantially all of Deco’s assets, equity, business, or rights in Deco Match. Any attempted assignment in violation of this Section is null and void.

40. Force Majeure

Deco shall not be liable for delay or failure to perform due to events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental action, internet outages, cyberattacks, third-party platform outages, utility failures, payment-processor failures, supply-chain disruptions, carrier delays, or other events beyond Deco’s reasonable control, provided that payment obligations shall not be excused by this Section.

41. Notices

All legal notices to Deco shall be sent in writing to:

Deco Market Solutions, Inc.
5885 Cumming Highway NE, Suite 108-288
Sugar Hill, Georgia 30518
Attn: Brian A. Cole / Legal Notices
Email: support@decomatch.com

Deco may provide notices to you by email, Platform notification, posting, mail, or other reasonable means using the contact information associated with your account.

42. Entire Agreement; No Waiver; Interpretation

These Terms, together with any applicable job-specific terms, Platform policies, order forms, written agreements, invoices, or other documents incorporated by reference, constitute the entire agreement between you and Deco concerning the subject matter addressed herein, except that separate signed agreements remain enforceable as provided above. No waiver is effective unless in writing and signed by the party against whom enforcement is sought. Headings are for convenience only. The words "including" and "includes" mean "including without limitation."

43. Survival

All provisions that by their nature should survive termination or expiration shall survive, including provisions relating to ownership, confidentiality, trade secrets, no reverse engineering, no competitive use, no circumvention, data ownership, feedback, payment, refunds, chargebacks, suspension, termination, disclaimers, limitation of liability, indemnification, attorneys’ fees, equitable relief, governing law, venue, class waiver, and dispute resolution.

44. Acknowledgment

By accessing or using the website, Platform, Deco Match, demonstrations, beta features, job workflows, or any related services, you acknowledge that you have read, understood, and agree to these Terms, and that you are entering into a legally binding agreement with Deco Market Solutions, Inc.